Role:
Ex: Business Analyst, System Analyst
Profile:
I do have a solid 5 years of experience in IT in various technologies and different domains.
The knowledge transition in general in it would be 2 weeks.
Strengths:
Workday:
HCM
Finance
P:ayroll
Student/enrollment/Leave
Advantages:
I have the knowledge required for this role and I am in touch with the existing team on the tickets that are actively working on.
What can i improve
reduce the Gap in the tickets created, analyze on the repeated tickets which does not have a quick resolution,
prioritize and get a solid template of answer to get the tickets resolved quickly.
Roles and Responsibilities
What is expected
What I do every day!